Privacy Policy

The website convertient.com and the services made available by it (the “Service”) is provided by Alt Online, located in the Netherlands (hereafter referred to as the “Company”, “we” or “us”). We take the protection of your information seriously. This Privacy Policy explains how we collect your information and how we use it. Together with our Terms of Use, it governs your use of the Service. By using the Service or providing information, you consent to the terms of this Privacy Policy and to the practices described herein. Please note that your personal information may be processed in countries where laws regarding processing of personal information may be less stringent than the laws in your country.

Sources of information we collect
We collect information about you or your company from various sources, including the following:

1- Data provided by you
We collect any information you are knowingly providing us with, including information contained in e-mails or other messages that you send us, including through our contact forms. If you provide us with information of third parties, you hereby represent and warrant that such third parties have given their consent to processing and use of their personal information in the manner permitted by this Privacy Policy.

2- Technical information
We receive data from the computer, mobile phone or other device used to access the Service. This may include IP address, the type of browser, system and language, date and time of visits, the type of internet service, location (including GPS location when made available to us), the pages visited, and the way of interaction with ads and other types of content.

Some technical information might be, but is not limited to, are:
“Cookies” – data files, which often include a unique identifier, sent to an internet browser or application and placed on a computer or mobile device in order to store certain information. We may use both session cookies (which expire once the web browser is shut down) and persistent cookies (which stay on the device until deleted) along with Analytical cookies provided from tracking and similar services. Some of the content included in the Service may contain and send cookies to your computer or mobile device. Usually you can set your web browser to refuse all cookies or to indicate when a cookie is being received; this may, however, interfere with the use of the Service by you. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, refer to your browser’s informational section. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

“Beacons” or “Pixels” – electronic files used to track your navigation through the Service, email messages sent to you, the completion of transactions, submittal of applications and browsing behaviour. You may be able to opt-out of some tracking by adjusting the settings on your browser.

“Log Files” – when you use the Service, we may track and record actions occurring on the Service and collect certain technical data including your IP address, browser type, internet service provider, referring/exit pages, platform type, date/time stamp, click data and types of messages viewed.

General use of information
We mainly use the information we collect in to provide you with the Service. We use all the information available to us to maximize the relevance and quality of the Service. Some examples, but not limited to, can be:

Age restriction
The service is available for usage to any legal person (above 16 years old) or entity. We do not knowingly allow people below the age of 16 to register to the Service. If you are under 16 years old, please do not use the Service and do not send any information about yourself to us. In the situation that we discover that we have (without doing purposefully) collected personal information from anyone under the age of 16 without verification of parental consent, we will delete that information as quickly as possible.

Communication with you
Occasionally, we may also use your contact information to contact you and notify you about important changes to the Service, new services and special/promotional opportunities we think you will find valuable. We may contact you through email, the Service and other similar channels. By providing us with your contact information you consent to our use of such contact information to send you such communications. You may notify us at any time if you do not wish to receive promotional email communications by clicking “unsubscribe” in the message or by simply sending us a message on www.convertient.com/contact or by emailing us at info@convertient.com.

Personally Identifiable Information (PII)
The Service or our website(s) is (are) not designed and not intended to store, process, or use any Personally Identifiable Information (“PII”). If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. The information you provide us as part of your registration and other communication with us, may include your own PII, which is information that can be used to uniquely identify, contact, or locate or otherwise identify you. We do not collect PII except when provided voluntarily by you. We do not rent, sell or disseminate personal information to third parties without your consent, other than:

In order to enquire about the existing PII or any other information we have, please send a request to info@convertient.com.

Information security
We use industry standard measures to ensure the security of all information, including the use of passwords, firewalls, encryption and remote servers, and routinely evaluate our practices to identify security threats or opportunities for the improvement of our Service. However, no transmission of information is guaranteed to be completely secure. You acknowledge and agree to assume this risk when communicating with us.

Changes to the Privacy Policy
By using the Service, you consent to our collection and use of your personal information as described in this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by placing a post regarding those changes on the website of the Service or by other means, as per our sole discretion. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes to this Privacy Policy are binding and effective when they are posted on our website. To the extent that the Service has your contact information on record, we may use this to inform you regarding the changes.

Contact
If you have any questions about this Privacy Policy or any other relevant subject, please contact us at info@convertient.com.